The opinions of Mackie’s friends and customers really matter to us which is why we want to hear from you.
Fill out the simple form below to give us your reviews — we’d love to hear about what you like the best about Mackie’s ice cream and chocolate range (Crisps too – but that’s over here) Do you have a favourite flavour ? What did you like (or not like ?!) about our range ? `What makes you go ‘mmmmm’? Or you could tell us your ideas for any new and unusual flavours you would like to see Mackie’s make next!
Having for years insisted that we eat only ice-cream made here in Southend-on-Sea, my wife has just tasted you...
Submitted by Nigel Gayner of Southend-on-Sea
Having for years insisted that we eat only ice-cream made here in Southend-on-Sea, my wife has just tasted your Honeycomb flavoured ice-cream...
and now she has left me to eat all our remaining local ice cream as she made me go and buy four tubs of yours — all for herself!
A taste of heaven on your spoon ;o)
Submitted by Pauline Russell of Kilmarnock
'Ice cream is happiness condensed'
Submitted by Jessi Lane Adams
Please do get involved. It's your chance to have your say and let us know what you think. Feel free to send us your ideas, suggestions, photographs, recommendations and reviews and other feedback. You're always welcome to send any message to us here or on the general contact form. We are grateful for your time spent sending messages to Mackie's.
Thank-you to everyone who takes time out to send any messages to MACKIE'S. Some of the contact form will ask you for contact information and location information. This is used so that we can reply, send a reward or attribute the comment or submission to you where appropriate.
When you submit a review - The Data is recorded on the website database. A copy is sent by email to Mackie’s of Scotland and we read the reviews & feel happy about the nice things people say. The review is sometimes shared internally at Mackie’s in our newsletter – but that is kept anonymous with the personal data removed or restricted to the same which may be agreed with the submitter for their website review.
We select some reviews to post on the website – and will first reply to the submitter to ask if it is OK to display their review along with the submitters name and town or to agree on which format they are happy with. For example ..”Honeycomb is the best ice cream I have ever tasted. It reminds me of happy childhood days.. Submitted by Karin H of Edinburgh” This is to show that they are real reviews (and not our wishful thinking or creative marketing minds). After the email exchange the original personal data is deleted.
Mackie's Moderator will look at all submissions received and you will be informed by email if we are adding it to the website. There is no gaurantee that all submissions will be used. Mackie's Moderator will be final judge of whether to use any submissions for the website. No correspondence will be entered into on that topic. No response or explanation will be sent to duplicate recipes or events, or any unsuitable or offensive materials received.
Any reviews which are not used along with all the personal data submitted along with a review is deleted every 6 months.
Please ensure that you have consent of any people shown in photographs for submission to the site. Please note that we may have to ask proof of that before posting.
We don't keep your details if you choose to submit ideas or messages on the websites. In order to hear from us in the longer term with ongoing news and updates, we invite you to join the Friends of Mackie's email club, and if you do, we will send you an invitation to confirm registration as a Friend of Mackie's.